Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing will only be used to send you information and updates pertaining to your order. You must decide to opt-in to our mailing list in order to receive emails that may include company news, updates, related product or service information, etc. In most cases, CDG does not normally send out emails to our customers without a legitimate reason. For example, if a specific product announcement is necessary we will send out a mass email to notify our customers.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or when accessing your personal information.
We use a secure server and all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. Our OMS is on a secured server and protected by a Military/Government Grade Firewall system with checks and balances in play. However, as we have all seen, nothing is ever beyond “hackable” if it is connected to the outside world and security is always relative to the level of dedication to security. We are dedicated beyond the minimum standards.
Our ecommerce software complies with the Payment Card Industry (PCI) Data Security Standard. PCI is an agreed upon standard by all of the major credit card companies.
Our payment gateway is Authorize.Net – in their own words: “Since 1996, Authorize.Net has been a leading provider of payment gateway services, managing the submission of billions of transactions to the processing networks on behalf of merchant customers. Authorize.Net is a solution of CyberSource Corporation, a wholly owned subsidiary of Visa (NYSE: V).
CyberSource is committed to privacy and security. CyberSource is compliant with the Payment Card Industry Data Security Standard (“PCI DSS”) as a Level 1 service provider. CyberSource has been compliant with PCI DSS since its inception in 2002. PCI DSS is the bankcard industry’s most stringent security standard. Examples of CyberSource’s security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of Order Information to and from CyberSource Customers; restricted access of personally identifiable information; and, periodic security audits by third party security experts.”
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. At no time will we provide your information to anyone unless requested by law. We here at CDG all come from the security, law enforcement and governmental agency backgrounds. Thus, we take securing your information seriously.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. Therefore we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Warranties and Liability
Most of the products we sell are under manufacturer’s warranty; some of our manufacturers offer Lifetime Warranties. We recommend you fill out your warranty card and send direct to the manufacturer. Note that we are not responsible and cannot be held liable in any way for any damage caused by use of the products we sell, whether in accordance with the manufacturer’s accepted usage or not. CDG and its affiliated companies may also offer or include additional Extended Warranty Programs. In the case of specific larger “program” initiatives such as VIRTRA Training Systems, BAE Thermal Optics or Aimpoint Optics as examples, for larger agency purchases, CDG may offer and/or build into the contract a “warranty pool program” which affords you the ability to cover your equipment/gear for an extend amount of time without additional cost associated to you and your site.
CDG reserves the right to change any of our policies at any time. We reserve the right to cancel any order – or refuse to do business with any party – for any reason at any time. Under no circumstances will we aid or abet undermining the security and safety of our Military or Law Enforcement / First Responders or any other entity that has taken an oath to defend this country. If you are using our site to commit a crime, we are sworn by law to act in accordance with the law and assist in any way possible of pursing legal action. If you are making purchases with stolen credit card numbers, we will pursue you to the fullest extent of the law and further we will not be a party to unethical behavior or bad business practices. Our team takes great pride in support our brothers and sisters in arms and shields.
Pro Shop Facility
Our Pro Shop Facility located in Orange County, CA is not open to the general public and we reserve the right as such to serve specific customer bases. CDS Pro Shop is only open to Law Enforcement, First Responders, Military, Government Agencies and select Falcon Operations Group students. Formal Identification is required in order to enter the facility. If you are not law enforcement and are legally carrying a concealed firearm we require you notify a CDS employee or staff member upon entering the premises for everyone’s safety.